Pricing and Availability

Category Namedoubletriplequad
Deluxe Gold
Deluxe Gold Concert Courtyard
Deluxe Gold Ocean View
Deluxe Platinum
Rock Platinum w/ Single Sky Terrace
Rock Platinum w/ Double Sky Terrace
Rock Platinum w/ Double Sky Terrace Concert Courtyard
One Bedroom Rock Suite
One Bedroom Rock Suite w/ Sky Terrace
Two Bedroom Rock Suite Stagefront
Two Bedroom Rock Suite w/ Sky Terrace Stagefront

All posted suite rates are per person based on double, triple or quad occupancy as noted in the pricing chart. Triple occupancy rooms have either a king bed and rollaway bed or two double beds - perfect for a couple bringing a friend. As room categories sell out, they will be crossed out on the grid in real time. 

$250 deposit per person reserves your all-inclusive suite except one and two bedroom Rock Suites which require a $500 deposit per person. Then simply make 2 equal payments (or login to your reservation at your leisure to make more frequent monthly payments) in accordance with the Payment Schedule.

There is a $35 ticket processing fee per person.

For Mexican Citizens an 11% VAT (IVA) tax will apply. This amount is due upon arrival at the resort.


Rates are $299 for children 4 and under, and $599 for children 5-12. Maximum occupancy per suite is two adults and two children or three adults and one child.  Children 13 years and older are considered adults.  Book a suite based on the number of adults staying in the room and then contact the Cloud 9 Travel Department to add your children to the reservation.

All Guests attending One Big Holiday must have reservations booked through the Cloud 9 Adventures Travel Team and must be staying at the Hard Rock Hotel Riviera Maya to attend the shows.  There are no day passes or off-site passes available for this event!